Successful IT support companies begin with the right people.
Successful IT companies begin with the right people, supported by a strong management team and the right business model. All of these elements are required to attract and retain the best staff for the simple reason that good people need to grow. Accordingly, they demand a dynamic work-environment full of challenge and opportunities for advancement and growth. This is certainly available to them at Shipshape IT.
The most valuable thing we offer our clients is not technology. It’s talent. Further, it’s the right level of talent. Shipshape IT is aligned with its clients in the goal of resolving their issues as quickly as possible. As such, we have discarded the tired but all too common practice of employing junior-level engineers to attempt a fix for a few hours, before determining the problem must be escalated to a better qualified engineer. Since we don’t bill hourly, we provide senior-level talent from the start, which serves our interests as much as those of our clients.
Our executive team each have more than 30 years of experience providing superior IT service to hundreds of organizations, each with unique needs and circumstances. We fully understand that technology is a business tool and must be managed accordingly. We know that IT investments and implementation are based on practical considerations and bottom line benefits. You will find this understanding clearly reflected in the structure and combination of Managed IT Services we provide.
For information about opportunities to join the Shipshape IT team, see Careers.