If your IT support issue cannot be resolved quickly using our remote management toolset, we will dispatch technical support staff to your location at no additional charge.
93% of Bethesda area clients who choose Shipshape IT, also choose to retain our services year over year. By providing IT support clients the flexibility to leave after 90 days with 30-day notice, small businesses in the Bethesda, MD area can engage Shipshape IT without risk or apprehension.
Competitors that charge an hourly rate for IT support have an economic incentive to hire staff that costs less yet requires more time to complete a job. Under Shipshape IT’s Comprehensive Management as-a-Service, (CMaaS), our incentive is to support staff and systems with maximum effectiveness. This means we hire experienced, amazingly talented people and provide them with a deliberate growth and reward path to ensure they are motivated to stay at the top of their game and remain with us long term.
At Shipshape IT, we’re focused on providing outstanding client service. Any IT support issue that interrupts your business will be treated with urgency. That is why we respond to you within 15 minutes and begin support immediately.
Tired of shady contracts obscuring the true cost of service? Our Fixed Price Billing model sets out to keep you in the know when it comes to the total billable amount for our services. At Shipshape IT, we charge a fixed, predictable, monthly fee under our Comprehensive Management as-a-Service, (CMaaS). Plan your finances better in full confidence that whenever an emergent cyberattack attempt threatens to cripple operations or your system goes down, we’ll take care of it at no hidden cost.
Through mature processes and meticulous due diligence, clients benefit from consistent rapid response and zero hourly billing/upcharges, all without the risk of long-term contracts. This due diligence process begins with Shipshape IT’s Support Requirements Assessment.
Shipshape IT’s Comprehensive Management-as-a-Service (CMaaS) makes your job easier with clearly defined & meticulously
managed deliverables. We serve as your logistical, technical, and administrative authority for your IT Support Services. Shipshape IT’s CMaaS enables you to quickly implement a full suite of mission critical IT support and infrastructure services for your Bethesda area small or medium size business.
Shipshape IT’s remote IT management is a game-changer. Their proactive approach and instant support have allowed us to focus on our business without worrying about IT issues.
We’re a nonprofit with a limited budget, and Shipshape IT’s managed services have allowed us to operate smoothly without breaking the bank. They’ve been an essential partner in helping us achieve our mission.
The team at Shipshape IT has been a breath of fresh air. They’re knowledgeable, responsive, and always looking for ways to improve our technology infrastructure. Highly recommended!
Shipshape IT has been a valuable partner in helping us manage our IT infrastructure. They’re always available when we need them and are constantly looking for ways to improve our technology. We couldn’t be happier with their services.
Cyberattacks on Bethesda, MD businesses have never been this high! Unfortunately, no business is safe from evolving malware, phishing attacks, trojans, and other cybersecurity risks. Shipshape IT provides a plethora of cybersecurity solutions, including secured Windows workstations, email security, and protected network systems.
Shipshape IT has stayed on top of emerging issues for over three decades. Our long-term implementation of security measures gives us the hands-on experience to tackle any cyber threats to your business.
Portal is Shipshape IT’s spinal cord for IT operations management and the (often neglected) administrative and logistical elements of IT service delivery.