Experience Unmatched IT Support and Services Tailored for Foggy Bottom Businesses

Expert IT Support Solutions to Drive Innovation and Achieve Business Objectives

We understand the challenges businesses face when it comes to managing IT infrastructure

Our Managed IT Services are designed to address all your IT concerns

IT SUPPORT

Count on our IT support team for seamless operations. We provide swift solutions to technical issues, ensuring your business functions smoothly and efficiently, so you can stay focused on growth.

CYBERSECURITY

Protect your valuable data and digital assets with our robust cybersecurity solutions. Our proactive measures safeguard your business from cyber threats, ensuring peace of mind in an increasingly connected world.

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MANAGED IT SERVICES

Streamline operations with our proactive managed IT services. We handle everything, from monitoring to maintenance, so you can focus on what matters most

IT CONSULTING

Leverage our expert IT consultants to strategize and optimize your technology landscape. We tailor solutions to fit your unique needs, ensuring your business thrives in the digital age.

Help Desk and Technical Support: Guarantee the Health and Safety of Your Network

A well-coordinated, proactive response can make all the difference in your network’s health and performance. Our speedy 15-minute response aims to get your systems running at peak capacity after disruption; a quality almost non-existent in modern-day IT service delivery. Should your issue surpass the capabilities of our 24/7 remote monitors, our experts will be dispatched to your location for a closer examination and even faster restoration.

Prevent Untimely Downtimes Data Backup and Recovery

Building confidence in your business operations paints an attractive picture of your company’s resilience. Our data experts take a multi-tier approach, storing copies of your most valuable data assets, servers, devices, and workstations on our secure data center Infrastructure and popular public cloud, such as AWS and Azure,

We pride ourselves in providing reliable, secure, and scalable IT solutions

15-MINUTE RESPONSE

We understand the need to address mission critical failures immediately, no matter when they occur. We monitor critical systems 24×7, whether they’re in your facilities, ours or with your cloud provider.

TRUE FIXED PRICE

Shipshape IT follows a fixed-price model, aiming for efficient IT operations and quick issue resolution through proactive support. Clients benefit from predictable monthly fees and skilled staff, avoiding billing confusion.

FLEXIBLE AGREEMENTS

Clients can terminate our services after 90 days, as we prioritize surpassing expectations over contractual obligation. Our impressive 93% client retention rate reflects our commitment. Feel free to contact our customers for feedback.

DOCUMENTATION

Portal tracks all client issues and their resolutions and provides essential documentation, recording their service and purchase history, procedures, policies, system components and other relevant data.

UNLIMITED SUPPORT

The way we see it, if you’re our client, you hired us to perform a critical mission. Our infrastructure and expertise should be available to you without limitation in order to accomplish this mission. For Critical MaaS clients, your fee remains the same.

CONSISTENT STAFFING

Shipshape IT’s sustained success can be attributed to hiring the right people, supported by a strong management team and the right business model. All of these elements are required to attract and retain the best staff.

CONSULTING INCLUDED

Critical MaaS clients benefit from ongoing consultation at no additional fee. Shipshape IT management and senior technical staff hold regular meetings with Critical MaaS clients to discuss evolving and new technologies, potential risks or gaps presented by new threats and the general welfare of your IT operation and supported staff.

NO PRODUCT MARKUPS

As your business and technology advance, there will inevitably be the need to purchase hardware and software to implement improvements to your IT operation. Shipshape IT makes recommendations based on the best available technology for each unique business situation and are driven strictly by our alignment with our clients.

WE DON'T JUST WISH YOU BON VOYAGE. WE’RE ON BOARD!

This means rapid response to technical issues. It means predictable and consistent billing. It means uncluttered and uncomplicated options. In short, it means superior service.

Promote Greater Productivity with Proactive Maintenance and Monitoring

Our technical team keeps a watchful eye on your IT environment and resolves issues as they emerge. The unprecedented consequences of dealing with issues later rather than sooner can weigh down overall productivity. Shipshape’s IT consulting professionals take a proactive approach to monitoring the health, security, and capacity of your environment, boosting its performance and your overall productivity in the long haul.

Proven Excellence in Professional IT Service Delivery

Turning back the clock, Shipshape IT set a course back in 2010 for a mission to deliver a concise IT strategy and the ultimate satisfaction of our esteemed Foggy Bottom clients. 

From an industry cluttered by lengthy response times, and complex technologies, to an overall experience that can be downright unsatisfactory, we make the difference through our professional consultants supported by the best technology in the business. Our infrastructure is built entirely on the premise of delivering strategic guidance and effective policies at scale.

Getting started with our Managed IT Services is simple

Discovery Call

To determine if our services are a good business fit for your organization’s needs and gain insight into your people, plans and priorities.

Mutual Privacy

Before we ask you to discuss your IT operations in detail, we protect your privacy via a Mutual Non-Disclosure Agreement.
You can review it here here.

Requirements Assessment

This due diligence, performed at our expense, by senior technical staff, ensures that our proposal to you is uncluttered and tailored to your business.
There are additional benefits in the overview, here.

Shipshape IT Proposal

Our services are uncomplicated and uncluttered and so are our proposals.
Your proposal will be tailored to your organization's specific needs and will provide recommendations for any issues identified in the assessment.

Contract Execution

Once an agreement is executed, your Deployment Manager is assigned The Deployment Manager is tasked with becoming the subject matter expert on your IT operations and logistics.

Kickoff Meeting

After contract execution and prior to service initiation, your Deployment Manager will work with stakeholders to plan a secure, orderly transition to Shipshape IT services.

Intake Planning

The starting point for Shipshape IT to document information unique to your organization for proper IT operations and business management.
Examples include data retention policies, resource access, license tracking, after-hours access, vendor tracking, procurement authority, equipment warranties, and more.

Service Initiation

Support requests are directed to the Deployment Manager while documentation and deployment of services are completed.

Intake Complete

Once the documentation and deployment tasks are completed, requests are directed to the Support Desk.
Your Deployment Manager will remain as your technical advisor, taking a proactive role in future technology initiatives and the smooth operation of your network.

Ready to take your business to new heights?

Hear from our satisfied clients who have experienced significant IT transformation

Discover the range of industries we've helped with our IT support services

LAW FIRMS

HEALTHCARE

FEDERAL CONTRACTORS

NON-PROFIT ORGANIZATIONS

Have questions about our IT support services in Foggy Bottom, DC?

Shipshape IT services are designed to be customizable to meet the specific needs of your business, with guidance from the Service Requirements Assessment (SRA). This assessment exposes existing cracks in your current technology, enabling our IT consultants to not only develop clear-cut solutions, but also scalable IT strategies and policies to accommodate future growth.

In response to the rising volume of attacks on small businesses, Shipshape IT oversees the management of critical backups, disaster recovery planning, and proactive monitoring to resolve issues and divert negative outcomes before it’s too late.

IT consulting services can help improve your business operations by harnessing the power of technology to carve out manual redundant activities and smoothen operations. As your strategic partners, our IT consultants assess your current IT infrastructure, identify areas for improvement, and recommend tailored solutions that align with your business goals.

IT consulting can enhance the efficiency of your business in that your IT consulting partner will align your technology to meet your goals. A strategic IT consulting partner will help you choose the best technologies for your business needs and minimize the wastage on technologies that your business doesn’t need.

Foggy Bottom, DC