Maximize Your Business Potential with Professional
IT Support in Georgetown, DC

Efficient Managed IT Services Tailored to Your Georgetown Business

Finding it challenging to align your IT infrastructure with your business goals?

Experience a reliable and proactive approach to IT support with our tailored services

IT SUPPORT

Count on our IT support team for seamless operations. We provide swift solutions to technical issues, ensuring your business functions smoothly and efficiently, so you can stay focused on growth.

CYBERSECURITY

Protect your valuable data and digital assets with our robust cybersecurity solutions. Our proactive measures safeguard your business from cyber threats, ensuring peace of mind in an increasingly connected world.

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MANAGED IT SERVICES

Streamline operations with our proactive managed IT services. We handle everything, from monitoring to maintenance, so you can focus on what matters most

IT CONSULTING

Leverage our expert IT consultants to strategize and optimize your technology landscape. We tailor solutions to fit your unique needs, ensuring your business thrives in the digital age.

Proactive Network Monitoring and Maintenance

Forecasting future network failure demands a keen eye to the early signs. And in so doing, businesses are able to develop a well-coordinated response to emergent issues and level the impact before things escalate. At Shipshape IT, we trust in our multi-faceted proactive approach to IT; where we send in our best in-house IT support specialists backed by advanced monitoring tools to keep your network, servers, and infrastructure in check 24/7.

We are committed to delivering reliable, efficient, and cost-effective IT solutions tailored to your business

15-MINUTE RESPONSE

We understand the need to address mission critical failures immediately, no matter when they occur. We monitor critical systems 24×7, whether they’re in your facilities, ours or with your cloud provider.

TRUE FIXED PRICE

Shipshape IT follows a fixed-price model, aiming for efficient IT operations and quick issue resolution through proactive support. Clients benefit from predictable monthly fees and skilled staff, avoiding billing confusion.

FLEXIBLE AGREEMENTS

Clients can terminate our services after 90 days, as we prioritize surpassing expectations over contractual obligation. Our impressive 93% client retention rate reflects our commitment. Feel free to contact our customers for feedback.

DOCUMENTATION

Portal tracks all client issues and their resolutions and provides essential documentation, recording their service and purchase history, procedures, policies, system components and other relevant data.

UNLIMITED SUPPORT

The way we see it, if you’re our client, you hired us to perform a critical mission. Our infrastructure and expertise should be available to you without limitation in order to accomplish this mission. For Critical MaaS clients, your fee remains the same.

CONSISTENT STAFFING

Shipshape IT’s sustained success can be attributed to hiring the right people, supported by a strong management team and the right business model. All of these elements are required to attract and retain the best staff.

CONSULTING INCLUDED

Critical MaaS clients benefit from ongoing consultation at no additional fee. Shipshape IT management and senior technical staff hold regular meetings with Critical MaaS clients to discuss evolving and new technologies, potential risks or gaps presented by new threats and the general welfare of your IT operation and supported staff.

NO PRODUCT MARKUPS

As your business and technology advance, there will inevitably be the need to purchase hardware and software to implement improvements to your IT operation. Shipshape IT makes recommendations based on the best available technology for each unique business situation and are driven strictly by our alignment with our clients.

WE DON'T JUST WISH YOU BON VOYAGE. WE’RE ON BOARD!

This means rapid response to technical issues. It means predictable and consistent billing. It means uncluttered and uncomplicated options. In short, it means superior service.

Marking Decades of Unparalleled IT Support Delivery

Are you constantly afraid that when something goes wrong, no one’s coming to the rescue? Say no more! Since 2010, our IT support and technicians have demonstrated the perfect blend of skills and commitment to handle your toughest IT challenges so you don’t have to! At Shipshape IT, we’re more than the average computer repair technician. We provide advanced support solutions for IT information assets held on your premises, ours, or on third-party storage.

Keep Vital Business Data from Falling Into the Wrong Hands

With the focus now on data-driven business decisions, it’s no wonder business intelligence is considered a hot commodity – and the most valuable asset to the business. Shipshape IT support consultants understand the risks that businesses face when such vital data falls into the wrong hands. We help Georgetown businesses set high defenses against data theft and ransomware with advanced 24/7 threat monitoring, robust business continuity and disaster recovery planning, and ongoing maintenance.

Getting started with our MSP services is hassle-free

Discovery Call

To determine if our services are a good business fit for your organization’s needs and gain insight into your people, plans and priorities.

Mutual Privacy

Before we ask you to discuss your IT operations in detail, we protect your privacy via a Mutual Non-Disclosure Agreement.
You can review it here here.

Requirements Assessment

This due diligence, performed at our expense, by senior technical staff, ensures that our proposal to you is uncluttered and tailored to your business.
There are additional benefits in the overview, here.

Shipshape IT Proposal

Our services are uncomplicated and uncluttered and so are our proposals.
Your proposal will be tailored to your organization's specific needs and will provide recommendations for any issues identified in the assessment.

Contract Execution

Once an agreement is executed, your Deployment Manager is assigned The Deployment Manager is tasked with becoming the subject matter expert on your IT operations and logistics.

Kickoff Meeting

After contract execution and prior to service initiation, your Deployment Manager will work with stakeholders to plan a secure, orderly transition to Shipshape IT services.

Intake Planning

The starting point for Shipshape IT to document information unique to your organization for proper IT operations and business management.
Examples include data retention policies, resource access, license tracking, after-hours access, vendor tracking, procurement authority, equipment warranties, and more.

Service Initiation

Support requests are directed to the Deployment Manager while documentation and deployment of services are completed.

Intake Complete

Once the documentation and deployment tasks are completed, requests are directed to the Support Desk.
Your Deployment Manager will remain as your technical advisor, taking a proactive role in future technology initiatives and the smooth operation of your network.

Ready to take your business to new heights with our comprehensive IT services?

Discover why businesses trust us with their IT needs

Our IT support services have benefited businesses across various industries

LAW FIRMS

HEALTHCARE

FEDERAL CONTRACTORS

NON-PROFIT ORGANIZATIONS

Have questions about our managed IT services in Georgetown, DC?

We help Georgetown businesses rebuild confidence in their IT with regular, proactive support, always watching over critical systems 24/7. Regular software updates make up a significant part of the work we do in spotting and remediating IT issues before they erupt into major – yet avoidable – risks.

Working with a managed IT service provider will not disrupt your existing infrastructure. Managed IT service providers in Georgetown keep your networks and systems running smoothly. They understand the ins and outs of your IT and their services fuel your company’s strategic growth.

Cloud computing solutions can help your business deliver services over the internet at a fraction of the cost. Cloud providers often feature more powerful, more advanced IT resources that can be delivered at scale without the upfront costs of acquiring your own hardware and software applications.

We handle disaster and system failure with the utmost urgency, as these events can often have far-reaching consequences. Our IT support experts develop unwavering interest in protecting your mission-critical operations from a total shutdown that would be costly for the company. If a damaged reputation, stalled critical operations, and a constant risk of outage are not your style, Shipshape IT is the right place to be!

Shipshape IT’s support team can go as far as helping clients with software installation and regularly scheduled updates for a stronger cybersecurity posture. We help our clients identify and procure the best technologies for the job through a transparent process.

Georgetown, DC