Experience Seamless IT Support Tailored to Your Needs in Southeast, DC!

Stay Ahead with Proactive IT Services and Support

Constant tech disruptions hindering your business growth?

Our managed IT services are designed to take the burden off your shoulders

IT SUPPORT

Count on our IT support team for seamless operations. We provide swift solutions to technical issues, ensuring your business functions smoothly and efficiently, so you can stay focused on growth.

CYBERSECURITY

Protect your valuable data and digital assets with our robust cybersecurity solutions. Our proactive measures safeguard your business from cyber threats, ensuring peace of mind in an increasingly connected world.

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MANAGED IT SERVICES

Streamline operations with our proactive managed IT services. We handle everything, from monitoring to maintenance, so you can focus on what matters most

IT CONSULTING

Leverage our expert IT consultants to strategize and optimize your technology landscape. We tailor solutions to fit your unique needs, ensuring your business thrives in the digital age.

Proactive IT Maintenance and Monitoring for Efficient Business Operations

Business leaders undermine its essence – until it’s too late. From time to time, your IT department will be swamped with pesky IT issues, so long as there exists users on your network. For business managers scrambling to make efficient critical operations, the last thing you ever want on your mind is struggling to prevent minor issues from snowballing into more widespread issues.

Proactive support offers exactly what you need – 24/7 surveillance through active collaboration between people and automated monitoring software. As real IT experts investigate anomalies in your network and infrastructure, automated monitoring software actively scans your IT environment and points your IT support partner to those issues that need urgent attention.

Cost-Cutting with More Efficient IT Infrastructure Design and Optimization

Draining more investments in IT doesn’t necessarily guarantee a place among the top performers in your industry. Optimizing existing technology for future business success with a helping hand from your trusty Southeast IT support partner can help deliver much more effective solutions.

At Shipshape IT, successful optimization and infrastructure design starts with one easy question: can your existing IT handle your upcoming operational needs? Our expert support specialists will then identify unnecessary spend areas, redesign inefficient processes, and minimize costs.

Experience the difference with our dedicated, client-centric approach

15-MINUTE RESPONSE

We understand the need to address mission critical failures immediately, no matter when they occur. We monitor critical systems 24×7, whether they’re in your facilities, ours or with your cloud provider.

TRUE FIXED PRICE

Shipshape IT follows a fixed-price model, aiming for efficient IT operations and quick issue resolution through proactive support. Clients benefit from predictable monthly fees and skilled staff, avoiding billing confusion.

FLEXIBLE AGREEMENTS

Clients can terminate our services after 90 days, as we prioritize surpassing expectations over contractual obligation. Our impressive 93% client retention rate reflects our commitment. Feel free to contact our customers for feedback.

DOCUMENTATION

Portal tracks all client issues and their resolutions and provides essential documentation, recording their service and purchase history, procedures, policies, system components and other relevant data.

UNLIMITED SUPPORT

The way we see it, if you’re our client, you hired us to perform a critical mission. Our infrastructure and expertise should be available to you without limitation in order to accomplish this mission. For Critical MaaS clients, your fee remains the same.

CONSISTENT STAFFING

Shipshape IT’s sustained success can be attributed to hiring the right people, supported by a strong management team and the right business model. All of these elements are required to attract and retain the best staff.

CONSULTING INCLUDED

Critical MaaS clients benefit from ongoing consultation at no additional fee. Shipshape IT management and senior technical staff hold regular meetings with Critical MaaS clients to discuss evolving and new technologies, potential risks or gaps presented by new threats and the general welfare of your IT operation and supported staff.

NO PRODUCT MARKUPS

As your business and technology advance, there will inevitably be the need to purchase hardware and software to implement improvements to your IT operation. Shipshape IT makes recommendations based on the best available technology for each unique business situation and are driven strictly by our alignment with our clients.

WE DON'T JUST WISH YOU BON VOYAGE. WE’RE ON BOARD!

This means rapid response to technical issues. It means predictable and consistent billing. It means uncluttered and uncomplicated options. In short, it means superior service.

Unmatched Expertise and Experience at Your Service

Shipshape IT is supported by talented IT experts – the best in the business – with diverse backgrounds in IT, business administration, and so much more! Key services offered by our senior IT staff include detailed infrastructure audits, troubleshooting, system monitoring, and compliance assessments.

Our streamlined onboarding process ensures a hassle-free start

Discovery Call

To determine if our services are a good business fit for your organization’s needs and gain insight into your people, plans and priorities.

Mutual Privacy

Before we ask you to discuss your IT operations in detail, we protect your privacy via a Mutual Non-Disclosure Agreement.
You can review it here here.

Requirements Assessment

This due diligence, performed at our expense, by senior technical staff, ensures that our proposal to you is uncluttered and tailored to your business.
There are additional benefits in the overview, here.

Shipshape IT Proposal

Our services are uncomplicated and uncluttered and so are our proposals.
Your proposal will be tailored to your organization's specific needs and will provide recommendations for any issues identified in the assessment.

Contract Execution

Once an agreement is executed, your Deployment Manager is assigned The Deployment Manager is tasked with becoming the subject matter expert on your IT operations and logistics.

Kickoff Meeting

After contract execution and prior to service initiation, your Deployment Manager will work with stakeholders to plan a secure, orderly transition to Shipshape IT services.

Intake Planning

The starting point for Shipshape IT to document information unique to your organization for proper IT operations and business management.
Examples include data retention policies, resource access, license tracking, after-hours access, vendor tracking, procurement authority, equipment warranties, and more.

Service Initiation

Support requests are directed to the Deployment Manager while documentation and deployment of services are completed.

Intake Complete

Once the documentation and deployment tasks are completed, requests are directed to the Support Desk.
Your Deployment Manager will remain as your technical advisor, taking a proactive role in future technology initiatives and the smooth operation of your network.

Ready to take your IT to the next level?

Real stories from businesses we've empowered

Experience our expertise in action across a range of diverse industries

LAW FIRMS

HEALTHCARE

FEDERAL CONTRACTORS

NON-PROFIT ORGANIZATIONS

Have questions about our IT services in Southeast DC?

Outsourcing IT services brings in skilled expertise without undergoing the heavy costs associated with hiring in-house IT staff. Managed IT services providers offer specialized skills in cloud migration and management, visualization, and, above all, cybersecurity at a fraction of the cost.

Our cybersecurity solutions protect critical business functions from threats through an assortment of measures. These include endpoint solutions, multi factor authentication, advanced firewalls, and off-site backups. Together, these measures help protect your business from devastating cybersecurity incidents.

You can expect our IT consulting experts to ask questions regarding your current setup and its challenges. We’re particularly keen on frequently exposed business activities and those prone to high risks. As a proactive managed IT service provider, we’re quick to respond to emerging issues and help you get the most out of your business IT.

Indeed! As part of our IT consulting services in Southeast, DC, we help our clients migrate digital assets, databases, applications, and other IT resources to the cloud. Migrating to the cloud on your own may seem long, tedious, and risky – we strongly advise our partners to seek professional help during and long after migrating to the new environment.

Data security is multi-faceted and complex. We help our partners break down industry-specific regulations in plain English and clear and turn these requirements into standard practice. With regard to cybersecurity, for instance, what remains invisible to the human eye can be caught early on by our 24/7 monitoring software and logged on to a detailed report, so you can assess the cause and effect without losing valuable time on lengthy processes.

Southeast, DC