Shipshape IT provides premium Managed IT Services to Washington DC area businesses.

Why Select Shipshape IT as Your Managed IT Services Provider?

Unlimited On-Site Support
If your IT support issue cannot be resolved quickly using our remote management toolset, we will dispatch technical support staff to your DC area location at no additional charge.
Flexible Contracts
93% of DC area clients who choose Shipshape IT, also choose to retain our services year over year. By providing IT support clients the flexibility to leave after 90 days with 30-day notice, small businesses in the Washington DC area can engage Shipshape IT without risk or apprehension.
Rapid Response
At Shipshape IT, we’re focused on providing outstanding client service. Any IT support issue that interrupts your business will be treated with urgency. That is why we respond to you within 15 minutes and begin support immediately.
Superior Staff
Competitors that charge an hourly rate for managed IT support services have an economic incentive to hire staff that costs less yet requires more time to complete a job. Under Shipshape IT’s Comprehensive Management as-a-Service, (CMaaS), our incentive is to support staff and systems with maximum effectiveness. This means we hire experienced, amazingly talented people and provide them with a deliberate growth and reward path to ensure they are motivated to stay at the top of their game and remain with us long term.
“The Shipshape IT team has also shown a remarkable understanding of our business and has helped us to develop and refine some of the services we offer to our client.”
President of Advertising Agency
Client since 2011
Media Company, Maryland
“Because of their many legal clients, they know the business of Legal IT well enough that they can speak intelligently about time and billing systems, conflict checking/matter management software, and eDiscovery.”
Partner at Maryland Law Firm
Client since 2012
Law Firm
“(Shipshape IT’s) in-depth knowledge on security issues has been a major asset as well. Your ability to quickly implement United States Configuration Baseline (USGBC) standards on secured Windows workstations allowed us to easily meet the government standards that are important to our company.”
President & CEO Cybersecurity Firm
Client since 2011
Federal Contractor

Assess Your Washington DC Managed IT Services & Reduce Your Risk.

The COVID-19 Pandemic has resulted in an abrupt rise in cyberattacks on small businesses.
If you haven’t reviewed your cybersecurity posture, it’s well past time.

Download Cybersecurity Checklist

See how your business stacks up against this list of IT Security measures all businesses must implement.

Schedule a No Cost Assessment

Shipshape IT, at our expense, will deliver a report detailing identified security gaps and recommendations.

Due Diligence and Clearly Defined Deliverables:
Support Requirements Assessment, or SRA

Through mature processes and meticulous due diligence, clients benefit from consistent rapid response and zero hourly billing/upcharges, all without the risk of long-term contracts. This due diligence process begins with Shipshape IT’s Support Requirements Assessment.

Support Requirements Assessment: Objectives
White glove service steps

The SRA process is performed by senior technical staff at our expense for qualified prospects.

Assess My IT Support Requirements

COMPREHENSIVE MANAGED IT SERVICES

CMaaS: Comprehensive Management as-a-Service

Shipshape IT’s flagship service, Comprehensive Management as-a-Service, (CMaaS), is an aggregation of with top-tier third-party solutions managed under a framework of Shipshape IT services and tools that work in concert to secure your IT, reduce your risk and make your job easier.

Shipshape IT’s management and operations framework provides decades matured processes to deliver management and oversight of industry best practices. Under this single framework, Shipshape IT manages critical functions such as security, documentation, backup, monitoring, disaster recovery planning, security, resource tracking and other items critical to ensuring maximum uptime and responsiveness.

  • Redundant Data Backup & Disaster Recovery Services, customized to your regulatory or risk management preference/policy.
  • Best practices and security standards to keep pace with evolving cyberthreats, i.e, encrypted workstations, email security, multi-factor authentication & staff training.
  • Your resources will be organized and managed within the Shipshape IT Portal, your secured, web-based system/process documentation and executive dashboard.
  • Proper anti-virus, anti-malware and anti-SPAM solutions, that are managed with centralized administration and tracking, as part of your White Glove IT Support.
  • Internet Security Awareness Training (ISAT) to equip employees to protect your business assets from loss or harm.
  • Expert advice on policies and procedures to protect your valuable data.
  • Data Loss Prevention (DLP) to prevent exfiltration of sensitive data, either accidentally or maliciously.
  • Unlimited On-Site Support for you and your staff.

Portal: Your Job Made Easier

Portal is Shipshape IT’s foundation for operations management essentials, and the often neglected administrative and logistical elements of MSP service delivery.

Schedule a Portal Demo

Portal enables the comprehensive documentation and management of your information technology operations and logistics and is a transparent, shared resource, accessed and updated by Shipshape IT and the client.
Track everything from inventory to information security in real-time. Review Shipshape IT’s performance & receive email alerts on changes and updates.
Portal’s inherent documentation, policy/procedure-detail, traceability, versioning and change-controltracking are all essential components to ensure client’s have proper oversight and documentation to verify Shipshape IT’s performance is up to White Glove standards.

“I particularly find the online portal a worthwhile tool for our organization because with periodic turnover in leadership, it’s helpful that we will be able to file pertinent information such as passwords and other access-related information in one place.”
Communications Director of a Wash, DC Church
Client since 2015
Non-profit Organization, Washington DC
“The documentation process allows anyone at Shipshape IT to assist us, which is critical to maintaining our network and solving issues quickly when they arise.”
Chief Information Officer
Client since 2014
Law Firm
“We interviewed a number of companies to take over our IT function. Shipshape IT stood out among all of these companies, however, since their approach was to understand and document our IT environment, including our connection to the rest of the federation.”
Director of Finance & Administration
Client since 2014
Non-profit Organization

Washington, D.C. Office Location

Washington, D.C. office building
Business Office
1300 I Street NW, Suite 400E
Washington, D.C. 20005