Support Requirements Assessment (SRA) Objectives:

White glove service steps
In addition to providing a clear view of your organizations goals, IT infrastructure, operations and predicted business requirements, the SRA allows you to obtain firsthand experience working with your Shipshape IT operations team.
White Glove service from Shipshape IT has effectively eliminated the most troubling issues inherent in traditional IT service delivery to small and medium-sized businesses. Through mature processes and meticulous due diligence, clients benefit from consistent rapid response and zero hourly billing/upcharges, all without the risk of long-term contracts. This due diligence process begins with Shipshape IT’s Site Requirements Assessment or SRA. The SRA provides a comprehensive picture of your organization’s critical objectives, IT infrastructure, operations and predicted business requirements. The SRA process is performed by senior technical staff at our expense for qualified prospects.

The Support Requirements Assessment: Making Your Job Easier

An integral component of the SRA is to inspect and verify the proper implementation and management of systems critical to your network’s operation. The deliverables you will receive provide appropriate confirmations and/or details of shortcomings and required remedies that will make your job easier and your infrastructure more secure.
Critical Infrastructure To Be Reviewed
Firewall/VPN Security
Disaster Recovery/Business Continuity
Email Security/Continuity
Internet Redundancy/Failover
Data Storage/Recovery Plans

Confidential and Secure

To ensure that prospective clients can engage Shipshape IT with confidence, a Mutual Confidentiality And Non-Disclosure Agreement is executed prior to performing the SRA. Download a copy for your review.